Policy

Quality and Environmental Policy

1 Objetive

DLF International Movers, S.L. establishes its Quality and Environmental Policy with the commitment to continuously improve its processes and services, guaranteeing customer satisfaction and minimising the environmental impact of its operations. This policy is based on the ISO 9001:2015 and ISO 14001:2015 standards and is structured in the following key commitments:

2 Key Commitmens

  • Customer Satisfaction: We strive to exceed the expectations of our internal and external
    customers in every service provided.
  • Regulatory Compliance: We ensure strict compliance with current legislation on quality and the
    environment, as well as other requirements to which the organisation subscribes.
  • Education and Training: We strengthen our human resources through continuous training to
    guarantee the technical competence of our team.
  • Continuous Improvement: We apply process optimisation methodologies to constantly improve
    the efficiency and effectiveness of our operations.
  • Pollution Prevention: We implement measures to minimise our environmental impact, including
    responsible waste management and resource saving.
  • Responsible Resource Management: We optimise the use of materials and energy to reduce
    our environmental impact and promote sustainability.
  • Communication and Transparency: We encourage internal and external communication to
    ensure that all stakeholders are informed about our commitment to quality and the environment.

3 Dissemination and Application of the Policy

The Management of DLF International Movers, S.L. assumes these principles and guarantees the necessary resources for their fulfilment. The Quality and Environmental Policy will be available to all interested parties through the company’s website and internal notice board.

Sgd.: Juan Carlos De La Fuente
CEO De La Fuente International Movers S.L.
Revised and updated in Valdemoro, 2 January 2025